AR Supervisor

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from.

Why Join the Drata Team?

At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for:

• Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go.
• Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them.
• A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level.
• Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience.
• A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here https://drata.com/about/careers/life and follow us on LinkedIn https://www.linkedin.com/company/drata/posts/?feedView=all for company news, employee stories, and career updates.

Job Summary

Drata is looking for an AR Supervisor to join our growing team. This person will be a key member of the growing accounting and finance team of one of the fastest growing, B2B SaaS startups ever to achieve unicorn status. You will be an integral part of Drata’s accounting operations focusing on accurate and timely accounting operations and month-end close. The ideal candidate will be detail-oriented, comfortable being hands-on, skilled in all things debits and credits and has the demonstrated ability to work effectively with cross-functional teams in a startup like environment.

We pride ourselves in our ability to move quickly and get the job done, and are committed to making sure every team member is set up to exceed expectations and learn and grow in their role. This role will report to Drata’s Director of Accounting and work cross-functionally to ensure the business is positioned for success from an accounting standpoint.

What you’ll do

• Lead and mentor the offshore AR team, overseeing day-to-day activities related to cash applications, invoicing, and collections to ensure timely, accurate processing
• Serve as the primary point of escalation for complex customer billing inquiries, dunning issues, and account restructures
• Own the end-to-end cash application lifecycle for direct bill and Amazon Web Services (AWS) customers
• Drive the collections process, including collaborating with outside agencies and maintaining proactive visibility into receivables cash forecasting
• Manage sales tax and VAT compliance to ensure accurate global invoicing
• Manage the dunning process which includes revocation and restoration of accounts

Own the resolution of complex billing inquiries and serve as the escalation point for the team

• Reconciliation and correction of open invoices between AWS and NetSuite
• Partner cross-functionally with the Deal Desk and Revenue Recognition teams to manage contract amendments and changes, ensuring accounting alignment
• Track and record bad debt/allowance for doubtful accounts for non-paying customers
• Identify bottlenecks and drive process improvement efforts to streamline financial operations and reduce manual transactional work
• Serve as a key contributor to system implementations related to billing, ensuring seamless integration and adoption
• General Ledger responsibilities including cash entries, reconciliations, and the correction of invoice discrepancies between AWS, Salesforce, and NetSuite
• Cross training with Accounts Payable Supervisor for backup support
• Other duties and ad-hoc projects as required

What you’ll bring

• 7 + years of high volume accounts receivable experience
• Experience working in a scaling SaaS startup environment experience preferred
• Netsuite experience required
• Salesforce experience required
• Zone billing experience required
• Stripe experience required
• Ramp experience preferred
• High proficiency in Excel (e.g., vlookups, sumifs, pivot tables)
• Comprehensive knowledge of U.S. GAAP
• Detail-oriented
• Strong interpersonal skills — including written and oral communication skills
• An ability to multitask and manage multiple projects - work prioritization, planning and task delegation
• Must be motivated by working with awesome people, and dedicated to helping take Drata to the next level
• Must be a self-starter who excels at multitasking and thrives in a fast-paced environment

How we support you

At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving.

Explore how we invest in your Life at Drata https://drata.com/about/life-at-drata?utm_source=chatgpt.com.

• Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success.
• Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance.
• Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position.
• Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process.
• Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence.
• Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge.

This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected salary ranges for this role are set forth below, subject to change.

Tier 1: $108,100 - $133,600

Tier 2: $97,300 - $120,200

Tier 3: $86,500 - $106,900

You can view which tier applies to where you plan to work here https://drata.com/career-tiers. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.